Privacy Policy

INSPIRE - INNOVATE - IMPROVE

Personal Information

GR Golf Performance uses your personal information to enhance and improve your customer experience. The purpose of this Privacy Policy is to provide you with information regarding what we will collect, how such information may be used and the choices available to you regarding the use of your information. In addition, this policy exists to better inform you of your ability to correct or modify the information you have provided us.

Your privacy is important to us and we are committed to protecting your privacy. If you have any questions or concerns about our Privacy Policy, you may email us at jclay@grgolfperformance.com. We welcome your feedback and suggestions to help us improve our policies and practices. This Privacy Policy is only applicable to customers in the United States.

What Do You Do With the Information You Collect?

We use personal information to enhance your overall shopping experience by providing you with better customer care. Positive customer identification allows us to contact you and ensure your needs are met and handled appropriately and accurately. All personal information we acquire is provided by each individual customer.

Will GR Golf Performance sell my email address?

No, GR Golf Performance will not sell, trade, share or rent your email address to anyone. We use your email address to provide you with better customer care support, and to update you on GR Golf Performance Internet specials.

If you purchase from GR Golf Performance, we may share your information with third party companies. Your name, address and details about products you have purchased from us could be shared so that you can receive offers for other products that may interest you. If you would not like us to share your information for this intent, please email us at jclay@grgolfperformance.com, call 1-425-556-9022 or write us at:

GR Golf Performance Centers

2021 130^th Ave. NE, Suite D

Bellevue, WA 98005

Benefits You May Receive by allowing us to keep your personal information on hand include:

To process and complete your purchase transactions and provide the services you request.

To send you offerings via e-mail - to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you.

To contact you about the status of your orders - you will receive order status updates through e-mail notification, including order and shipping confirmations. You will be able to track the location of your shipment through our online tracking system.

To notify you of product recalls or provide other information concerning products you have purchased.

To provide a Personal Internet Account- you will be identified every time you log in with your personal customer number so in the future you will save time by not having to submit your information again.

To provide personalized, knowledgeable customer care - our customer service team will be able to assist you promptly and accurately by identifying you and your preferences.

To improve our merchandise selections, customer service, and overall customer shopping experience.

Can I Opt Out of Receiving Further Communications?

Yes. You may withdraw your personal information and stop receiving e-mail communications at any time. To withdraw your information, email us at jclay@grgolfperformance.com, or write us at:

GR Golf Performance Centers

2021 130^th Ave. NE, Suite D

Bellevue, WA 98005

E-mail: If you choose to be removed from our e-mail specials lists, you will still continue to receive order and confirmation e-mails as well as e-mails relating to your other transactions.

How Secure Is My Online Transaction?

It is very secure. We use highly sophisticated technology to ensure that your shopping experience will be safe and secure. We encrypt your personal information, including your name, address, and credit card number when transmitting over the Internet using Advanced Fraud Detection Suite (AFDS) security software. We constantly update our security procedures and enhance our Site to meet the very latest encryption standards. We retain a third party security firm to audit our procedures to ensure compliance with these standards. All of your sensitive information is scrambled before, during and after your order is placed on our Site.

PLEASE NOTE THAT NORMAL E-MAIL (SUCH AS USING CONTACT US OR YOUR HOME E-MAIL) IS NOT ENCRYPTED AND THUS IS NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.

Do You Use Cookies?

Yes. We use cookies to enhance your browsing and shopping experience. Cookies are small files or records that we place on your computers hard drive to collect information about your activities on our websites. There are absolutely no personally identifiable pieces of information stored anywhere in these files, and they are used solely to enhance your shopping experience, allowing us (i) to speed navigation; (ii) keep track of items in your shopping cart, and provide you with a custom tailored shopping experience; (iii) to monitor the effectiveness of some of our marketing e-mail campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of visitors served.

We use service providers to help gather and analyze information about our customers (anonymous traffic, and from time to time, individual user activity) on our Site. The service providers only role is to help us conduct our business and deliver the most relevant products and services. They are not permitted to use your personally identifiable information for any secondary purpose.

Effective Date and Policy Changes

We may from time to time make changes to the Privacy Policy to reflect changes in the privacy practices. Accordingly, we reserve the right to revise or modify this Privacy Policy in whole or in part at any time. The updated policy shall replace any prior policies and will be applicable to all current and past users of the Site. This Privacy Policy was last updated on December 17, 2015.